Pick the plan that suits you best.

Whether small or large, your data and email services will be hosted with a mission-critical mindset on fast, reliable and updated equipment.

Choose price per period

Developer #2

$54.95

PER MONTH

$560.49

Save 15% PER YEAR

$1,120.98

PER 2 YEARS (Saving 15%)
  • 15GB
  • 300GB
  • Unlimited *
  • Free Setup
  • Yes – create your own unique pkgs!
  • 10 Licenses Included! .30¢/each additional
  • SSL Cert YES!
  • Roundcube / Horde
  • SitePad Builder Included
  • Yes

Developer #3

$74.95

PER MONTH

$764.49

Save 15% PER YEAR

$1,528.98

PER 2 YEAR (Saving 15%)
  • 25GB
  • Unlimited
  • Unlimited *
  • Free Setup
  • Yes – create your own unique pkgs!
  • 15 Licenses Included! .30¢/each additional
  • SSL Cert YES!
  • Roundcube / Horde
  • SitePad Builder Included
  • Yes

We Are Your Professional Partners

We support you so that you can best achieve your web goals – whether that be email, ecommerce, database driven or content management.
We have extensive experience hosting clients of all sizes and configurations.

Infrastructure with high performance internet connectivity!

Your data is hosted on a fleet of Dell PowerEdge Rack Servers – known for their high performance, scalability and exceptional reliability and server within a datacenter built for speed. It utilizes a Cisco powered core with industry-leading routing protocols connected to premium carriers such as AboveNet / ZayoLevel3 tw-telecomAT&TCogent CommunicationsTime Warner Fiber and FPL Fibernet to ensure your data has the maximum performance available.

Mission Critical Mindset.

We utilize redundant data storage (RAID) in addition to secure rsync offsite backups to minimize downtime and prevent data loss.
We also provide guidance to our clients for best practices backup solutions both online and locally stored.

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DDoS Mitigation

Some of the tools we use for distributed denial of service (DDoS) attacks, includes Connection Tracking, SYN Flood protection, PORTFLOOD protection, The Mod_Evasive Apache Module, and IP blockers.

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Firewall

We use a combination of external and web application firewall solutions to protect the servers as well blocking unwanted web traffic from accessing your site — protecting against hacks, brute force attacks, DDoS attacks, cross-site scripting, SQL injection, and zero-day exploits.

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Threat Management

In addition to the behind-the-scenes threat mitigation that occurs, there are a variety of security tools are available in your control panel, including IP Blocking, Leech Protection and Hotlink Protection.

Access powerful tools to reduce unsolicited bulk messages.

Not only do we apply several techniques to reduce spam into the servers, you will have direct access to configure the spam filter settings (powered by Apache SpamAssassin™) for your accounts. Spam filters identify and sort or delete unsolicited email, commonly known as spam. You can also use the interface to configure your own whitelist and blacklist settings.

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Restricted IP Addresses

We have several proprietary restriction rules in place and you are also allowed to individually make blacklists as you wish.

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DNS Blacklisting

We utilize the industry gold standard and well respected Spamhaus IP-based DNSBLs which contain real time data on IP addresses that have been observed to be involved in sending or hosting spam, including hijacked servers and computers infected with botnets.

These listings are compiled using a wide range of investigative techniques including machine learning, heuristics and manual investigations. They analyze 9 billion SMTP connections daily. This form of email filtering is an effective mechanism for removing the vast majority of junk email at the gateway.

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Account-level Filtering

With several powerful Spam Filter options in your control panel, you can create and apply filters to sort your mails, by account overall or on a per-user basis.

Professional and Prompt Support. We are here when you need us.

You are not a number to us. We come to know you by name and with most of the same staff in place since 1996, you come to know us by name as well.

24X7 Call Center

The quickest way to reach us is by opening a ticket at https://support.siteworks.com

The ticket desk is hosted geographically diverse from our hosting clients so in the unlikely event of an outage at one location the ticket center will remain operational.

1-800-519-2311

Support Tickets

We have designed our support system for maximum efficiency, with all communication and tech support requests managed by our Support Ticketing System. We ensure that each customer receives a fast and accurate response to their request.  Opening a ticket is the fastest and most efficient way to interact with our customer services staff.

  • Support technicians are standing by 24 hours a day, 7 days a week, 365 days a year.
  • Our support team consists of employees operating from within the USA.
  • We do not farm support out to a third-party or overseas contractor.

Social Media

Visit us at https://www.facebook.com/siteworksllc  or visit the NEWS section of our ticket desk at  https://support.siteworks.com/index.php?/News/List

SLA Standards

POLICY PAGES

As a provider of hosting and colocation services, SITEWORKS strives for 100% reliability. Of course, in the real world and despite best efforts, failure does occasionally occur. This Service Level Agreement (SLA) outlines our guarantee of service availability, procedure for determining failure, and remedy to you, our customer, in the event of an outage.

This SLA applies separately to each paid account using our services. Unless otherwise provided herein, this SLA is subject to the terms of our Network Service Agreement and capitalized terms will have the meaning specified in the Network Service Agreement. We reserve the right to change the terms of this SLA in accordance with the SITEWORKS Network Service Agreement.